Customer Service

Scotts Online

If your enquiry is regarding your online experience with Scotts, please view our help section for assistance and FAQ's.

If you still require further assistance or have any comments or suggestions regarding the site and our service, please call the Online Customer Service on 01606 738496, or email info@rdscotts.co.uk.

The team will be able to assist you Monday to Friday, 9:00am to 5.30pm, excluding Bank Holidays.

Scotts Customer Service

If you would like to contact to our customer service department, you can e-mail customerservices@rdscotts.co.uk

Or you could write to the Customer Service Department at:

Customer Service Department
7 Aston Way
Midpoint 18
Middlewich
Cheshire
CW10 0HS

The department is open Monday to Friday, 9.00am to 5.00pm, excluding Bank Holidays.

Scotts Head Office

c/o The John David Group plc
Hollinsbrook Way
Pilsworth
Bury
BL9 8RR