Customer Services

Contact Us

scotts online customer service

Do you have a query about an order, return or delivery? Check out our FAQ’s and Customer Service Pages. We think we’ve covered just about everything you need to know.

If you prefer to speak to someone, please call us on 0844 264 0888 where our Online Customer Service team will be ready to help you out between 8AM and 8PM Monday to Friday and 10AM to 4PM on Saturday and Sunday.

Or drop us an email us at help@scottsonline.co.uk. We aim to respond to your email within 24 hours.

scotts stores customer service

If you would like to speak to our store Customer Service team for help, to make a stock inquiry or to talk about your experience in one of our stores, please call us on 01706 626 500. Our team are ready to help you between 9am and 5pm Monday to Friday.

Alternatively, you can email us at info@rdscotts.co.uk.

scotts Head Office Address

Should you wish to write to scotts you can do so at the below address;